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Wichita Health News:

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Patient Account Representative

Job Location: Wichita, KS

Patient Account Representative

Wichita, KS

Order: 181851

Pay Rate/Range: $14/hr

Start Date: Immediately

Description: Will be responsible for following up on outstanding account balances and tracking insurance claims for secondary filing. MUST HAVE 1-2 YEARS EXPERIENCE IN A MEDICAL OFFICE SETTING.


Organize and work with detailed medical records, using computers to enter, access, search, and retrieve data.

Post or attach information to claim file.

Bill claims for payment or further investigation.

Contact insured, insurance company, and/or other involved persons to obtain missing information.

Responsible for posting and balancing payments/adjustments to patient accounts free of errors on a daily basis.

Identify trends with denials, payment issues, etc.

Identify non-era payments and update accordingly.

Identify and work problem accounts and denials for appropriate resolution.

Follow up with insurance companies ensuring that claims are paid timely.

Identify claim problems and recommend solutions.

Evaluate patient financial status and establish budget payment plan.

Contribute to overall success of department, including but not limited to offering solutions, ideas, and suggestions.

Attend appropriate and approved workshops, webinars, meetings, etc.

Provide customer service to patients: face-to-face, by phone, or other means.

Provide customer service to clinic employees and providers

Ability to sort and file materials correctly by alphabetic or numeric systems.

Ability to establish and maintain effective working relationships with patients, employees and the public.

Other duties as assigned.

Education: High School Graduate or General Education Degree (GED)


Knowledge of commercial, Medicare and Medicaid insurance operating procedures.

Basic knowledge of medical terminology and coding practices.

Attire: Business Casual

Duration: Temp-to-Hire

Shift: 8a-5p

Schedule: Monday - Friday

The Arnold Group is an Equal Opportunity Employer (EOE)

About Us:

The Arnold Group (TAG) has found the right job for thousands of people and we can do it for you too! Since 1979 we have been helping people find their first job as well as assisting others with career advancements and changes. TAG has immediate openings for qualified and ambitious people just like you.

Whether you are between jobs, retired, recently graduated or just looking for a flexible schedule, we can help. Our unique skill-assessment and job-matching tools assist us in providing you with job opportunities that match your abilities and interests. Well match your skills, experience, and potential to the company and job that’s right for you.

The bottom line... we’ll place you where you can succeed, and you’ll have the chance to gain valuable job experience with respected companies of all sizes. For more information about The Arnold Group, visit us online at www.the-arnold-group.com.

Wichita, KS (Corp Office)

The Arnold Group
530 S. Topeka
Wichita, KS 67202

Phone: 316.263.9283
Watts: 800.794.6098
Fax: 316.262.8790
Emporia, KS

The Arnold Group
707 W. 6th
Emporia, KS 66801

Phone: 620.342.0700
Watts: 800.637.4617
Fax: 620.342.2020
Hutchinson, KS

The Arnold Group
10 East 13th
Hutchinson, KS 67501

Phone: 620.663.5124
Watts: 800.794.0158
Fax: 620.663.5497
Salina, KS

The Arnold Group
113 S. 5th
Salina, KS 67401

Phone: 785.826.9222
Watts: 800.307.9222
Fax: 785.826.9252
Winfield, KS

The Arnold Group
1214 Main Street
Winfield, KS 67156

Phone: 620.221.7100
Watts: 800.559.3888
Fax: 620.221.7299


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